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Are you unintentionally offending people with your word choice?
Although it’s next to impossible to never offend anyone, I do try to avoid potentially offensive words and phrases, whether they bother me personally or not. Most offensive language is easy to...
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“I don’t know” shouldn’t mean “I don’t care”
I found the item I needed at a store recently, but I left without it. I had wandered the aisles of a large discount store for several minutes before finally finding the plastic mesh sheets that I...
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20 ways to stand out and be more memorable
This is a guest post from Arnold Sanow. Dale Carnegie, who wrote How to Win Friends and Influence People, shared how he won a major sale by making himself memorable in a positive way. While sitting at...
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What I learned from Letitia Baldrige about workplace etiquette
We never met in person, but I was honored to briefly work with etiquette expert Letitia Baldrige, who died last week. I never could bring myself to call her “Tish.” After all, before I was born she...
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How to repair workplace relationships after the election
Whether you were the person whose political passions boiled over at work or the coolheaded co-worker who remained silent while arguments swirled around you, now that the election is over it’s time to...
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A rant about smartphone cameras and the messages we send when we use them for...
This post is a bit outside of our normal discussion on Nitpickers’ Nook, but I do think it is an important discussion to have considering the prevalence of smartphone users and the very negative...
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How to reject bad ideas … without people rejecting you!
This is a guest article by Curt Wang. You’re in a meeting when a colleague brings up an idea that you think (or even know) is not so great. For many of us, our first instinct is to shoot the idea down...
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Quick tip: Prevent controversial debates
If a customer or coworker asks you a question about a controversial subject, don’t offer your opinion. Instead say “I don’t have an opinion about that.” Then change the subject to something more work...
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Make a ‘Thank you’ meaningful
Even if you are polite enough to say “Thank you” throughout the workday, you can turn those two words into powerful recognition for your employees. Spend a few minutes this month showing staff members...
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Personalize recognition
When it comes to recognition, money isn’t everything. Employees often want other shows of your appreciation—and many respond well to rewards that just might surprise you. Find out how your employees...
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